Frequently Asked Questions
Everything you need to know about our Skinny Mixes and more.
What is the shelf life of Skinny Mixes products?
Most of our syrups and mixes have a shelf life of 2 years from the date of manufacture. Once opened, they do not require refrigeration but should be stored in a cool, dry place.
Are your products keto-friendly and gluten-free?
Yes! The majority of our Skinny Syrups and mixes are gluten-free, sugar-free, and contain zero calories or carbs, making them perfect for keto and low-carb lifestyles.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-7 business days depending on your location.
What is your return policy?
Due to the consumable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our customer support within 30 days for a replacement or refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.